On-time pickup and delivery

In reliable auto transportation, ensuring timely arrivals of drivers is paramount. When assessing your car shipping options, it’s crucial to review a company’s track record. Particularly, their pickup and delivery metrics help gauge reliability. This evaluation can aid in minimizing cycle times and maximizing revenue potential.

At Lynx Auto Transport, we prioritize speed and efficiency in our auto logistics services. With a track record of 100% on-time pickup and 98% on-time delivery, we are dedicated to ensuring prompt and reliable transportation for your vehicles. Moreover, our commitment to punctuality extends to every aspect of our operations. This ensures a smooth and efficient experience for our customers.

Reliable carrier network

When collaborating with an auto transport broker, ensuring they possess an experienced and reliable carrier network is essential. It’s important to verify how they assess and supervise their carriers. Are there stringent criteria that carriers must meet? Your chosen logistics provider should implement a robust strategy to validate the legitimacy, insurance coverage, and safety of their carriers. A trustworthy carrier network mitigates claims that could impact dealership profits. Key Criteria for Business Auto Transport Partners: Ensuring a Reliable Carrier Network.

For instance, at Lynx Auto Transport, we maintain longstanding partnerships with our carrier network. Prior to acceptance into our network, all carriers undergo a thorough 20-point identity and credential verification process. This assessment validates their licensing, insurance, safety ratings, and more. Additionally, our carrier compliance team conducts bi-monthly reviews of active carriers to uphold our quality standards. Furthermore, we continuously monitor carrier performance to ensure consistent service excellence. Discover Key Criteria for Business Auto Transport Partners.

Investments in technology

In 2023, dealers encountered challenges such as managing inventory, sourcing used cars, and navigating supply chain disruptions. These hurdles spurred innovation within the industry. Digital solutions that streamline vehicle moves and offer transit visibility are gaining traction. Having a technology-oriented logistics partner that comprehends your challenges and aids in resolving them is advantageous for your business.

To maintain a competitive edge, Lynx Auto Transport consistently invests in cutting-edge auto transport technology. Our Lynx Automation Portal provides dealerships with complete transparency during vehicle transportation. This platform simplifies auto transport through effortless bulk VIN uploads, access to gate passes, and other crucial documents. Moreover, with dealer group visibility, you can analyze transportation costs by rooftop using tailored roll-up reporting. Additionally, our platform facilitates real-time tracking and communication, ensuring seamless coordination throughout the transportation process.

Focus on customer service

Your auto transport provider must offer more than just a service; they should be committed to your success. As your business partner, they should actively seek ways to improve their service to you. How are they helping you enhance operational efficiency and boost revenue opportunities to improve your bottom line?

At Lynx Auto Transport, customer-centricity is at the core of our business. Our dedicated account management and service teams work collaboratively with you, understanding your goals and preferred work practices. Additionally, we conduct quarterly ad hoc reporting to ensure we consistently meet all Key Performance Indicators (KPIs).

EV shipping capabilities 

Electric vehicle (EV) adoption slowed in 2023, yet projections suggest a 13.1 percent market size growth by 2030. It’s crucial to partner with a logistics provider well-versed in EV shipping.

At Lynx Auto Transport, we grasp the unique challenges of EV transport, prioritizing load capacity, EV safety, and proper battery handling. As an industry leader, we meticulously select highly-qualified carriers for EV transportation. Additionally, we stay abreast of EV market developments to uphold our shipping standards, ensuring excellence in the industry.

Attentive claims process 

Accidents are rare in the car shipping process but do occur and the right auto transport partner will never leave you guessing about the status of your claim. Ask if they have an in-house claims department or outsource and how quickly claims are resolved. Because this can be a very stressful process, it’s important to have clear and frequent communication with your logistics provider. 

We boast 99% damage-free deliveries, resulting in fewer claims and significant cost savings for your dealership. If a claim is made, our experienced in-house department typically resolves it within one week. Our account management team also provides clients with weekly status updates.